Medical Concierge Service

MEDICAL SOLUTION TOUR - is an innovative medical project aimed at providing comprehensive medical assistance to citizens of Kazakhstan, and patients from near and far abroad.

For adult patients, the following are provided:

✅ quality treatment in the most developed cities of Kazakhstan:
— Almaty (oncology, palliative care, oncology diagnostics) and
— Astana (neurosurgery, neurorehabilitation);

✅ access to advanced technologies in accordance with the world medical standards of quality and patient safety, and high scientific achievements.

Our partner medical centers are internationally accredited by Joint Commission International (JCI) – the "gold standard" for the quality of medical care, patient safety, and the use of modern methods of treatment.

If your situation with the disease cannot wait and requires an urgent solution to the problem – you need to act!

Which doctor is better to choose for treatment? How to make an appointment? Where to accommodate relatives? What is the cost of the whole turnkey treatment? We will answer all these and other questions after reviewing your specific case.


Our professional team arranges all the logistics for the arrival-departure and treatment of the patient on a turnkey basis

We organize:

  • individual selection of an attending doctor and a clinic,
  • preliminary online consultation with a doctor based on the received medical documents,
  • upon request - a secondary look at leading specialists from the best foreign partner clinics (Turkey, USA, Germany, Spain, etc.),
  • professional assistance of a medical psychologist for the patient and his relatives,
  • hotel reservation near the medical center with special loyal prices,
  • free meeting, transfer from the airport to the hotel / apartment / clinic, from the hotel / apartment / clinic to the airport.

In addition, in Almaty and Astana, we organize:
✅doctor home visits for professional medical consultations and recommendations,
✅ transportation and hospital admission,
✅ home help in organizing the collection of tests, screening tests, diagnostics (PET-CT, MRI, CT),
✅ nursing care at home for patients who need constant monitoring,
✅ medication supply (home delivery of medicines, medical consultations, and selection of medicines by doctors),
✅ rehabilitation in the recovery period after operations, serious illnesses (the rehabilitation therapist will develop an individual program),
✅ support for services in the resort houses of Kazakhstan and abroad.

After all approvals, we conclude 2 contracts between the patient and
1. Medsolution,
2. basic medical center.

After discharge, at the request of the patient, remote health monitoring is possible.

Medical Solution Tour also assists in the organization of high-quality oncological check-up and neurorehabilitation.



✅ query by form on the site,
✅ available medical reports and images
or text or call on the phone numbers indicated on the site.

Each medical case is individual and calculated separately. We are always in touch and ready to help you as soon as possible!

Acting as a reliable health consultant, the Medical Solution Tour team cares about the mental and physical comfort of each of its patients. We not only offer the best individual treatment, but also ensure that it meets the highest medical and service standards.


Our advantages

trusted doctors

All specialists represented by our service are tested and selected for qualifications, quality of services, experience and the number of successful cases.


The latest methods of examination, treatment, and recovery of patients are used. Our service also constantly monitors the technical equipment of specialists and checks the conditions of treatment of patients.

Service 24/7

In order to treat patients effectively, Medical Solution Tour provides patients with experienced doctors, advanced medical technologies, psychological counseling, concierge services, and personalized comfort, taking into account all the needs and requests of patients.

support at all stages of treatment

Our service is constantly available to patients. We coordinate the efforts of doctors, and build individual treatment programs to quickly and efficiently solve the health problems of each patient.

Лого Medsolution

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