Online consultations

Online consultations

Dear patients!


You have the opportunity to get a paid online consultation from our specialists

  • oncologists (via video call or email),
  • neurosurgeons, neurologists and neurorehabilitologists (via e-mail).


What should be done:

Send the existing package of documents (a completed patient questionnaire, MRI, CT discs are required) to the email address: (oncology, palliative care), (for neurosurgery, neurology, neurorehabilitation).

You can also fill out all the information about yourself and attach the medical documents in our ONLINE FORM. Or download the form and fill it out at your convenience.

If you still have questions, how to fill out the form correctly, or what information is best to provide to the doctor, everything is described HERE.

Contact us and we will help you! You can leave an application form by phone

+7-777-340-74-84 (Almaty) WhatsApp

+7-771-555-88-29 (Astana) WhatsApp


Timing of the online consultation:

The medical report will be sent to the patient’s e-mail within 3-4 workdays after payment.

* Issuance of the medical report via e-mail is performed only on workdays, despite the fact that the documents will be received on weekends and holidays.


Cost of Online Consultation:

  • The cost of online consultation for citizens of Kazakhstan, Kandases, is 30,000 tenge.
  • Repeated online consultation is 15 000 tenge.
  • Cost for foreign citizens and stateless persons temporarily staying on the territory of Kazakhstan is $80 (at the exchange rate of tenge on the date of payment).
  • Repeated online consultation of the doctor is $40 (at the exchange rate of tenge on the date of payment).

Лого Medsolution

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